A Customer Update Regarding Brexit and Direct Debit Payments
You may have received a notification from your bank asking you to contact Panda Power to ensure that your address details are processed for future direct debit payments.
Panda Power process direct debit payments through Nuapay. Nuapay is an Irish owned, licensed payment institution, issued by the Financial Conduct Authority in the UK. From December 31st, Nuapay will be required to provide your bank with your address details to process a payment.
Panda Power have completed this step for you and there is no need for you to contact us. If you are a direct debit customer, your payments will continue as normal.
The good news is you do not need to do anything, Panda Power have taken all necessary steps in relation to Brexit.