Help? Most common questions and topics Help centre Browse FAQs below Considering Switching? All you need to know before you switch to Panda Power View Switch Help Just Switched? Now that you’re a customer, here’s whats happens next. View Just Switched Help Understanding your bill Comprehend and navigate your invoices with ease. View Bill Help Paying your Bill Frequently asked questions on bill payment. View Payment Help Meter Readings How to read your meter and why we need these readings. View Meter Help Moving House? If you’re moving, make sure to take us with you! View Moving Help Faults & Emergencies What to do to report a gas or electricity fault or emergency. View Emergencies Help Customer Charter Information on our T&Cs and our promises to our customers. View Charter Help Didn't find what you want? Our dedicated support team are on hand to help you. For further information about switching, check out our detailed help section for frequently answered queries. Call our switch team on: 1890 68 68 68 Mon - Fri 8.30am - 5.30pm Or we'll call you Request a callback Request a Callback Full Name*Contact number*Email Address* Your Message* Submit This iframe contains the logic required to handle Ajax powered Gravity Forms.